Support

How do I delete my account?

If you have an account in one of our apps and would like it deleted, send an email to viktor@mydoremi.co with the subject line "Account Deletion Request" and include the email address associated with your account. We will process your request within 30 days and confirm once complete.

How do I request my personal data?

Under the GDPR, you have the right to request a copy of the personal data we hold about you. Send an email to viktor@mydoremi.co with the subject line "Data Access Request". We will respond within 30 days with a copy of your data in a machine-readable format.

How do I report a bug?

We appreciate bug reports — they help us improve. Please email viktor@mydoremi.co with:

• The app name and version (found in Settings or the App Store)
• Your device model and iOS/OS version
• A description of what happened and what you expected
• Screenshots or screen recordings, if possible

Can I suggest a feature?

Absolutely. We love hearing from users. Send your ideas to viktor@mydoremi.co and we'll consider them for future updates.

I'm having trouble with a purchase or subscription

Purchases and subscriptions are managed by Apple through the App Store. To request a refund or manage your subscription, visit Apple's support page. If you need further assistance, contact us and we'll do our best to help.

Which platforms do your apps support?

Our apps are currently available on iOS. We require the latest or one-prior major iOS version for the best experience. Check each app's listing on the App Store for specific requirements.